SMS Consent & Disclosures

What you'll receive

When you contact a Vocara-powered business by phone, you may receive transactional SMS messages related to that interaction. There are three message types — all directly tied to a call you initiated:

Appointment confirmations & reminders — for an appointment you booked during a call.
Missed-call follow-ups — if your call wasn't answered live and you consented to a follow-up by text.
Service follow-ups — including, occasionally, a one-time review request after a completed service.

We do not send marketing, promotional content, recurring broadcasts, or any messages unrelated to the call that triggered consent.

How opt-in works

Consent to receive SMS is captured one of two ways:

Verbal consent during a phone call (primary). When you call a Vocara-powered line, our AI receptionist or staff will ask whether you'd like follow-up by text, read your mobile number back to confirm, and only proceed once you verbally agree. The number, exact consent moment, and call timestamp are logged. SMS is then sent only for the stated purpose tied to that specific call.
Keyword opt-in (secondary). Text START or YESto the business's Vocara number to opt in. You will receive the standard opt-in confirmation: "You're now opted in to receive transactional SMS. Msg&data rates may apply. Msg frequency varies. Reply HELP for help, STOP to opt out."

Your phone number is used only to deliver these messages. We never share, sell, or rent your number for SMS marketing purposes. (Full privacy details: Privacy Policy.)

How to opt out

Reply STOP, UNSUBSCRIBE, END, CANCEL, QUIT, or REVOKE to any message at any time. We will immediately stop sending SMS to your number and confirm with: "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."

Reply HELP or INFOto receive help instructions: "Reply STOP to unsubscribe. Msg&Data Rates May Apply." For additional help, email support@aivocara.com.

Frequency & carrier disclaimer

Message and data rates may apply. Message frequency varies — typically 1 to 3 messages per call interaction. Carriers are not liable for delayed or undelivered messages. Standard messaging rates from your wireless carrier may apply.

Sample messages

"Hi Jane, this is Yamirth confirming your appointment Tuesday April 22 at 2:00 PM. Reply Y to confirm, C to cancel, or call (801) 421-7881 to reschedule. Msg&data rates may apply. Reply STOP to opt out, HELP for help."
"Hi Mike, this is Yamirth — sorry I missed your call earlier today. What's the best time for me to call you back? Reply STOP to opt out, HELP for help."
"Hi Sarah, this is Yamirth — thanks for working with me today! If you have 30 seconds, a quick Google review would mean a lot: https://g.page/r/review-link. No pressure either way. Reply STOP to opt out, HELP for help."

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